Help & Contact
Online Assistance and Email Inquiries
The askUSC portal will help you find answers to our most commonly asked questions. If you do not find what you are looking for, you can email us using the contact form within the portal.
Please note: To better serve all students, we respond only to email inquiries received through the web contact form. Current USC students must use their official university email address (username@usc.edu) for all official university communications.
Financial Aid Summary and Tasks (FAST)
Students can log in to our secure online portal, Financial Aid Summary and Tasks (FAST), to submit documents. Through FAST:
- Documents are processed more quickly and efficiently.
- Students receive email confirmation when their documents have been submitted successfully.
Documents submitted to the USC Financial Aid Office become the property of the university and cannot be returned or duplicated for any purpose.
Contact
Phone
(213) 740-4444
9:00 AM – 5:00 PM Pacific time (M– F)
In Person
John Hubbard Hall (JHH) Lobby
9:00 AM – 5:00 PM Pacific time (M – F)
HSC Zoom Financial Aid Appointments
Students at the Health Sciences Campus (HSC) may schedule virtual appointments with our financial aid counselors using the Zoom scheduler. Virtual appointments are available on the following days:
Mondays, Wednesdays, Fridays: 11:00 AM – 1:00 PM
Tuesdays and Thursdays: 2:00 PM – 4:00 PM
Appointments are based on advisor availability.
Mailing Address
USC Financial Aid Office
University of Southern California
700 Childs Way
Los Angeles, CA 90089-0914
Scholarship Check Mailing Address
USC Financial Aid Office
University of Southern California
Attention: Aid Coordination
700 Childs Way, JHH 325
Los Angeles, CA 90089-0914
Note: Checks should be made payable to “University of Southern California.”
Medical students should contact Melissa Orozco-Garcia, the MD Financial Aid Advisor, at (323) 442-0945 or melissa.orozcogarcia@med.usc.edu
Financial Aid Offices at USC Professional Schools
Keck School of Medicine Financial Aid Office
USC Gould School of Law Financial Aid Office
USC Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences Financial Aid Office